Contact Us Creative Treasures From DJ 1-888-234-9237 Use Our Contact Form below To Email Us Shipping Info Shipping Charges: The shopping cart is set up to provide shipping within the United States. If you are in Canada or another country, you will be billed for any additional shipping charges there may be prior to our shipping. Please contact us to discuss the best shipping options for you if you are not in the United States. We are now offering a flat shipping rate of just $5.50 for orders within the United States. It doesn't matter if you order one or one hundred items. Website Gift Certificates have a shipping/printing charge of $1.00.  Sales Policy We reserve the right to limit you to one special at a time. For instance, sometimes we run double value on gift certificates, or triple your advertising, etc. -- we only allow you to use one of the advertising promotions at a time. So, if you double a gift certificate, you can not turn around and use it to buy one/get one free of an item. Item will be full price and no additional discounts taken. Refund Policy No Refunds are given on any products, however, we will exchange or credit if there is a problem. Items that are broke during shipping will be replaced if you asked for shipping insurance. If you do not have insurance, we unfortunetly can not replace the items. Any returns must be authorized prior to returning, or they will not be accepted. All returns must be made within TWO days of receiving items or they will not be accepted and no credit will be given. Return Shipping charges will not be credited back to you.   Contact Form Please provide the following contact information: First Name Last Name E-mail Message/Question: We normally will reply back to you within 48 hours. If we do not, please contact us again, as we might have not received your contact form.